Privacy Policy

Your privacy is our priority. Learn how we protect your data, what we collect, and the rights you have over your information.

📅 Last Updated: Jan 22, 2025 🇪🇺 GDPR 🇺🇸 CCPA 🛡️ ISO 27001 🔐 SOC 2 Type II

Overview

This policy explains how HzPro by Dad‑Link Tech collects, uses, and protects your information.

At HzPro by Dad‑Link Tech, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, protect, and respect your personal information when you use our sound therapy and frequency healing application.

Our Privacy Commitment

We collect minimal data, protect what we do collect with enterprise‑grade security, and give you full control over your information.

Who We Are

  • Company: Dad‑Link Tech
  • Product: HzPro — Sound Therapy & Frequency Healing App
  • Website: hzpro.co.uk
  • Data Controller: Dad‑Link Tech Team

What Data We Collect

We operate with a privacy‑first approach. Here’s exactly what we collect.

Web Version (hzpro.co.uk)

Our web application operates with a privacy‑first approach:

With Account Registration (Optional)

  • 📧 Email address
  • 🔑 Encrypted password
  • 🎛️ Frequency preferences and session settings
  • 📊 Session history (frequency, duration, date)
  • ⚙️ App settings and customizations

Without Account (Anonymous Usage)

  • 🚫 No personal data collected
  • 🚫 No tracking cookies or analytics
  • ✅ Fully anonymous usage

iOS App

Zero Data Collection

The iOS app collects absolutely no user data. All features work offline and privately on your device.

Technical Data (All Platforms)

  • 🌐 Basic device compatibility data
  • 🔧 Anonymized error logs
  • 📶 Network connectivity status

How We Store Your Data

Enterprise‑grade security with Google Firebase and device‑only storage on iOS.

Firebase Security (Web)

🔐
Encryption in Transit
TLS 1.3
🛡️
Secure Infra
Google Firebase
🔒
Encryption at Rest
AES‑256
🎯
Access Control
Strict auth rules

Data Location

  • 📍 Primary: EU GDPR data centers
  • 🔄 Backup: Multi‑region replication
  • 🚫 No third‑party access

iOS Local Storage

All iOS settings and preferences remain on your device. Nothing is transmitted to our servers.

How We Use Your Data

Only to provide and improve your HzPro experience — never for ads or resale.

What We Do

  • 🔐 Secure authentication
  • 💾 Save preferences and history
  • 🔧 Provide support upon contact
  • 📈 Improve performance and features
  • 🛡️ Maintain security and prevent abuse
  • 📧 Send essential account notifications

What We Never Do

  • ❌ Sell your data
  • ❌ Use for advertising or tracking
  • ❌ Share with marketers
  • ❌ Track you across sites
  • ❌ Access without consent

Your Privacy Rights

You have full control over your data.

Universal Rights

  • 📖 Right to Know
  • 🔍 Right to Access
  • ✏️ Right to Correct
  • 🗑️ Right to Delete
  • 📤 Right to Export
  • ⏸️ Right to Restrict

Instant Data Deletion

Account deletion removes all personal data within 24 hours. Irreversible for your protection.

Regional Rights

EU (GDPR)

  • 📋 Data portability
  • 🚫 Object to processing
  • 🤖 Opt‑out of automated decisions
  • 📞 Contact supervisory authorities

California (CCPA)

  • 💰 No sale guarantee
  • 🔒 Non‑discrimination
  • 👨‍👩‍👧‍👦 Minor protections

Data Sharing & Third Parties

Limited, necessary sharing only — with safeguards.

Authorized Providers

  • 🔥 Google Firebase — hosting and auth
  • 📧 Email delivery — account and support
  • 🛡️ Security services — fraud prevention

Legal Obligations

  • 📋 Court orders or legal process
  • 🚨 Emergency safety situations
  • 🛡️ Protect rights and prevent harm
  • 📊 Anonymized stats (no personal data)

We Never Share

  • ❌ Emails with marketers
  • ❌ Session data with advertisers
  • ❌ Preferences with researchers
  • ❌ Any data with social platforms

Security Measures

Multiple layers of technical, administrative, and physical security.

Technical

  • 🔒 TLS 1.3 in transit
  • 🛡️ AES‑256 at rest
  • 🔑 MFA support
  • 🚪 Strict access controls
  • 📊 24/7 monitoring
  • 🔄 Continuous patching

Administrative

  • 📚 Security training
  • 🔍 Background checks
  • 📋 Privacy procedures
  • 🔧 Incident response

Physical

  • 🏗️ Secure data centers
  • 🚪 Biometric access
  • 📹 24/7 surveillance
  • ⚡ Redundant systems

Security Incident Response

  • 📧 Notify affected users within 72h
  • 🔍 Investigate and remediate
  • 📋 Report to authorities if required
  • 🛡️ Implement stronger safeguards

Cookies & Tracking

Minimal, essential cookies only.

Essential Cookies (Required)

  • 🔐 Authentication
  • ⚙️ Preferences
  • 🛡️ Security
  • 🎛️ Session state

What We Don’t Use

  • ❌ Google Analytics or tracking cookies
  • ❌ Facebook Pixel or social tracking
  • ❌ Advertising or marketing cookies
  • ❌ Cross‑site tracking or fingerprinting
  • ❌ Third‑party analytics services

Cookie Control

  • 🚫 Block all cookies (limits functionality)
  • 🔧 Allow essential only
  • 🗑️ Clear existing cookies
  • ⚙️ Customize settings

International Data Transfers

Keep data in privacy‑friendly jurisdictions, with safeguards for transfers.

Primary Data Centers (EU)

  • 📍 Germany, Ireland
  • ⚖️ Full GDPR compliance
  • 🛡️ Maximum privacy standards

Backup & Redundancy

  • 🌐 Encrypted global replicas
  • 🔒 Standard Contractual Clauses
  • ⚖️ Adequacy or equivalent protections

Transfer Safeguards

  • 📋 SCCs with all partners
  • 🔐 Encryption in transit and at rest
  • 🔍 Regular compliance reviews

Children’s Privacy

Strict protections and parental rights.

Age Requirements

  • 🇺🇸 COPPA — no data under 13
  • 🇪🇺 GDPR — parental consent under 16
  • 🌍 Follow strictest applicable rules

Parental Rights

  • 👀 Review any collected data
  • 🚫 Request deletion
  • ⏸️ Refuse further collection
  • 📞 Contact us directly

If we discover data from a child without proper consent, we delete it immediately.

Data Retention

Keep only what’s needed — delete the rest.

Active Account Data

  • 📧 Account info — until deletion
  • 🎛️ Preferences & settings — until deletion
  • 📊 Session history — until deletion or user removal
  • 💬 Support communications — 3 years

Account Deletion

Immediate & Permanent

  • 🕐 Within 24h — all personal data deleted
  • 🔒 Irreversible
  • 📊 May retain anonymized, non‑personal data
  • ⚖️ Retain only if legally required (anonymized)

iOS App

  • 🏠 Data stays on device
  • 🗑️ Removed on app uninstall
  • 🔄 Preserved across updates

Policy Updates

We’ll always let you know about important changes.

Notifications

  • 📧 Email to registered users (30 days’ notice)
  • 🌐 Banner on hzpro.co.uk
  • 📱 In‑app alerts
  • 📅 Version history

Version History

  • v2.0: Jan 22, 2025 — Comprehensive overhaul
  • v1.5: Dec 15, 2024 — iOS privacy clarification
  • v1.0: Jun 28, 2024 — Initial publication

Contact & Questions

Our privacy team is here to help.

Privacy Questions? We’re Here to Help!

We’re committed to transparency and your rights.

Privacy Email: privacy@hzpro.co.uk
General Support: support@hzpro.co.uk
Website: hzpro.co.uk
Response Time: Within 48 hours

Quick Actions

  • 📥 Request your data export
  • 🗑️ Delete your account completely
  • ✏️ Update your information
  • 🔒 Report privacy concerns